Hearing Impaired
Wilson County 9-1-1 provides equal access to citizens using TTY devices for communications. TTY is a text message system that
is used by speech and/or hearing impaired individuals to communicate via phone lines with other TTY users. Each end of a TTY call
must have a TTY device.

It does help the 9-1-1 center if TTY users will press the space bar several times when the phone is answered. If we do not detect
Baudot tones and there is no voice response on a call, we will send a TTY message.


You should see the following message once our system electronically recognizes a TTY call:

911 WHERE IS YOUR EMERGENCY Q GA

After you type in the location you will see:

WHAT IS YOUR EMERGENCY Q GA

Then you will likely see:

CALL BEING TRANSFERRED

Additional questions may need to be asked based on the type of call.